2.1 Depending on the circumstances in which we collect your information (as set out in paragraph 2.2 below) the types of personal information we collect and store may include your name, surname, e-mail address and any information necessary to the event.
2.2 Creative Spirit (or third parties acting on Creative Spirit’s behalf) may collect personal information about you in the following ways:
(a) when you complete and submit an application to Creative Spirit to register on its website(s) or receive email alerts or other communications from Creative Spirit; and
(b) when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information.
3.1 Creative Spirit will keep your information securely. The technology that Creative Spirit uses and the security policies which Creative Spirit has implemented are intended to safeguard your information from unauthorized access and improper use.
4.1 Creative Spirit may use your personal information to provide services to you, for example when you register to an event or buy a pass. In more detail, we may include using your personal information for the following purposes:
(a) administering your website account(s) and otherwise in connection with any service for which you have provided your information, including event registration, accommodation reservation, transactions with us and competitions that you take part in;
(b) responding to any enquiry you make;
(c) sending you newsletters and/or alerts and information regarding Creative Spirit’s services;
(d) for generating aggregated statistics about event participants and other services and developing Creative Spirit's offer plans.
4.2 Creative Spirit may also disclose your information (subject in each case to the requirements of the Privacy Laws) as follows:
(a) to third parties who are engaged by Creative Spirit to exercise its rights under Clause 4.1;
(b) to third parties selected by Creative Spirit as part of aggregated and anonymised statistics about users, traffic patterns etc. of the Creative Spirit website(s);
(c) to such individuals and/or bodies as necessary to; ensure Creative Spirit’s compliance with any applicable law, regulation, legal proceeding or governmental request;
(d) to third party providers as necessary to properly deal with your request, for example to accommodation providers where you have requested accommodation at an event;
(e) (where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the terms & conditions of the applicable website and as otherwise necessary to protect the rights, property or safety of Creative Spirit and its customers), to any relevant authority or third party requiring Creative Spirit to disclose the identity of or locate anyone posting such material on an Creative Spirit website; or
(f) to third parties selected by Creative Spirit who will be present at Creative Spirit events (e.g. selected festival sponsors) so that they can better plan the activities they offer to visitors to those events.
4.3 If Creative Spirit (or a relevant part of Creative Spirit) is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with the relevant Creative Spirit business despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom Creative Spirit is negotiating such a sale/merger as part of the verification exercise carried out on Creative Spirit by the third party.
Creative Spirit website(s) do not use “cookie” technology.
7.1 To access certain parts of the Creative Spirit websites, Creative Spirit may require you to register and provide certain information about yourself.
(a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data"); and
(b) maintain and promptly update the Registration Data to keep it fully up to date.
Please note your calls to Creative Spirit may be recorded for training and quality control purposes.
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